Service Overview
We dispatch experienced experts as supervisors to support the installation of mechanical seals and to train young maintenance staff.
Our experts support on-site installation to ensure efficient and reliable work, and also help junior staff improve their skills, improving the reliability of your equipment.
Our experts support on-site installation to ensure efficient and reliable work, and also help junior staff improve their skills, improving the reliability of your equipment.
Service example
Mechanical seal assembly and explanation
Cleaning the Oil Circulation Unit (OPU)
Check the settings on the device
Service provision flow
①Application | Please contact us using the application form on this page or by phone. |
②Schedule adjustments | Your nearest sales office will contact you to arrange a date for the inspection. |
③ On-site work | We will dispatch specialized engineers to carry out assembly, adjustment, etc. |
④After-sales follow-up | We will propose future implementation plans based on your company's situation. |
Service features
1. Support by experienced, specialized technicians
- Tanken engineers will visit your facility to check the condition of your equipment. They will then carry out maintenance or part replacements on the spot, or suggest solutions.
- Our specialized technicians use the latest knowledge and technology to provide reliable repairs and maintenance.
- Even if you have little experience in replacing or overhauling mechanical seals, you can perform the work reliably.
2.Speedy response
- Even if you have an unexpected problem, we will respond quickly to fit your production schedule and make suggestions to minimize downtime.
- By combining the roles of supervisor and repair technician, we are able to improve the technical skills of our technicians and secure sufficient numbers, allowing us to create a system that can flexibly accommodate our customers' desired schedules.
3. Improving customer technical capabilities
Support
Support
- We will propose improvements according to the situation on-site.
- As we go through the work step by step with our customers, they will be able to acquire and accumulate skills and know-how, and may even be able to carry out the work themselves from the next time onwards.
Case Studies
Case 1: Shortened life of seal unit
Consultation from customers
We were asked to check the manufacturing site to see if there were any problems as the seal unit's lifespan was shortening.
Tanken Services
An on-site investigation revealed that the sealant flow rate supplied to the mechanical seal unit was improperly adjusted. After making the appropriate adjustments, the life of the seal unit was restored.
Guest Reviews
They came to the site to investigate and seriously investigated the cause, which was very helpful. Their technical skills and responsiveness are excellent.
Case 2: Leakage problem during actual operation
Consultation from customers
Although no problems were found during an airtight test of the seal unit alone before it was incorporated into the equipment, we were asked to check because leaks occurred immediately after installation.
Tanken Services
An on-site investigation revealed that the cause was old equipment that had caused a large thrust movement. After the problem was fixed, the equipment is now operating normally.
Guest Reviews
We are grateful for the accurate investigation of the cause on-site. They are excellent servicemen who are familiar with not only mechanical seals but the entire equipment.
Web Inquiry
Engineer dispatch application/inquiry form
Contact
Call us 03-3750-2152
[Reception] Weekdays 8: 30-17: 00
[Reception] Weekdays 8: 30-17: 00
